“Headset mic”, “Internal mic”, etc.) and click 'Properties'.

Click on the “Recording” tab and then select your microphone (i.e. Then click on “Hardware and Sound” and then click on “Sound”. Open your “File Explorer” and click on “Control Panel”. Windows Audio Settings If this solves the problem, and you are using Windows, you must adjust your computer settings to prevent this from happening again. Plug your headset back into your computer. Google Chrome will now access the microphone you selected by default: Exclusive Microphone Access Verify that you are not giving exclusive microphone access to another application like Skype: Unplug your headset from your computer.

To do this: Open the Google Chrome Settings page: Type in 'Microphone' on the 'Search settings' box at the top click 'Content settings.': Under the 'Microphone' section, choose the microphone device you would like to use from the dropdown menu and click 'Done'. Advanced Microphone Permissions Troubleshooting In case the above did not fix your issue: Make sure that Google Chrome is accessing the right microphone (i.e. Make sure your headset is plugged in and that you are able to hear other sounds on your computer. In Firefox it will be the same: Check the microphone settings to make sure the site is not blocked. Make sure that the microphone is set to allow so Phoneburner can access it. In Chrome, you can check this when you are in you PhoneBurner account by going to the lock icon in the address bar and go to site settings. Occasionally, you may find that even after testing, that there are other issues or you may see this message when starting a dial session meaning your browser is not allowing the connection. You can test your ability to use the softphone by clicking this link. When using the PhoneBurner softphone, you will want to make sure your microphone is in good working order.

Skype echo sound test gone